Privacy notice

Who this notice applies to

This notice applies when you visit the Pharmacillin website. Services are presented through Letterbox Pharmacy Clinic, 4 Brick Lane, London E1 6RF, and Belsize Priory Clinic, Unit 2, 134–143 Belsize Road, London NW6 4BR.

Pharmacillin can be contacted in writing about this website at 4 Brick Lane, London E1 6RF.

What the website currently processes

• Basic technical information needed to deliver and secure the site, such as IP address, browser type, requested pages, timestamps and security events. This may be processed in hosting or security logs.
• The consultation selector operates only inside the browser and links to the relevant clinic information page. It does not ask for a name, email address, telephone number or medical history.
• If you choose to load an embedded map or open Google Maps, Google may receive technical information under its own privacy terms.

No online health-information collection

The website does not currently accept free-text medical information, photographs or appointment requests. Choosing a service or clinic in the on-page selector is not transmitted to Pharmacillin.

Any information supplied directly to a clinic outside this website is governed by that clinic’s patient privacy information and professional record-keeping duties.

Why information may be used

Technical information is used to make the website available, maintain performance, prevent misuse and investigate security problems.

No automated decision is made about eligibility, diagnosis or treatment through this website. Treatment is never guaranteed before an appropriate assessment.

Sharing, selling and retention

• Pharmacillin does not sell website-visitor information or use it for unrelated marketing.
• Vercel processes limited hosting and security information to deliver and protect the website. No email-delivery or online booking provider currently receives information through the site.
• The website itself does not retain consultation selections or appointment information.
• If a visitor loads Google Maps, information is handled by Google under Google’s own terms and retention practices.

Your data protection rights

Depending on the circumstances and lawful basis, you may have rights to be informed, access your information, correct it, ask for erasure or restriction, object to processing and receive portable data. Some rights are not absolute.

You can raise a website privacy concern in writing at 4 Brick Lane, London E1 6RF. You also have the right to complain to the Information Commissioner’s Office. The ICO recommends giving the organisation an opportunity to resolve the concern first.

Changes to this notice

This notice is reviewed when online enquiries, analytics, marketing, payment or other data-processing arrangements change. Material new uses of personal information will be explained before that processing begins.